After-hours dispatch that stays awake.
An after hours dispatch service answers your overnight and weekend calls, sorts the real emergencies from the things that can wait, and only wakes your on-call tech for jobs worth waking for. Ansio protects your crew's sleep and your caller's night at the same time, texts a live ETA when a tech is dispatched, and logs everything for the morning.
No contract, no asterisk · 3 days free on your real line · Live the same day
Do not take our word for it
Hear Edward answer a real call
Edward is our own front desk, not a recording. He calls you back in seconds, or dial him at (647) 424-1001. Ask him anything a customer would.
SOC 2, HIPAA, GDPR, PIPEDA and CCPA aligned
What happens on an after-hours call
Answers nights and weekends
Ansio picks up after you close, including holidays, so urgent callers reach a conversation instead of voicemail or a busy signal.
Detects the emergency
It recognizes an urgent job from how the caller describes it, such as a flooding basement, no heat, or a lockout, and switches into your emergency handling for that call.
Dispatches to the on-call tech
For an emergency, Ansio takes the address, the problem, and a callback number, then sends the job to your on-call technician by text and phone.
Escalates until someone answers
If the first technician does not pick up, Ansio retries and works down the on-call list you set, until a person confirms they have the job.
Reassures the caller
The caller hears that a technician has been notified, so they stay with you instead of hanging up and calling the next company.
Logs and books the rest
Routine calls are logged with a transcript, and appointments are booked on your Google, Outlook, or Square calendar for the next working day.
How after-hours dispatch goes live
Set your on-call list
Tell Ansio who is on call and in what order, and which words or situations count as an emergency for your business. You set the rules; Ansio follows them on every call.
Forward your number after hours
Point your existing business line to Ansio when you close for the night or the weekend. You keep your number, with no new hardware and no contract.
Ansio answers and dispatches
It answers each call, detects the emergencies, sends them to your on-call technician by text and phone, and escalates until someone confirms the job.
More than an answering service, a missed call, or a voicemail nobody hears
How Ansio compares to the common alternatives. Varies means some providers offer it, often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 30+ languages, switching mid-call (English ↔ French) | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days: account + scripting | Instant, but the caller is lost |
The deal, in plain words
No contracts. Ever.
The only contract worth signing is a job you quoted. Ours doesn't exist. Stay while it books work. Leave any month, one click, no phone call.
Free for 3 days.
You're under a sink when the phone rings. For three days, Edward grabs it: caller helped, job booked, address texted to you. If it doesn't pay for itself, walk away.
Live the same day.
Sign up between jobs in the morning. By the afternoon, the calls you miss with both hands on a wrench get answered and booked. You don't lift a finger. Fitting.
Edward calls you back in seconds. Tell him a pipe burst. He won't flinch.
What businesses like yours see when every call gets answered
Trades that capture the night and weekend emergencies others send to voicemail.
See how →Up to 0×more jobs bookedCallers get a real answer at 2am, and the job lands on your schedule by morning.
See how →0missed emergenciesUrgent calls get triaged and dispatched to your on-call tech, retried until someone answers.
See how →<0sto pick upEvery caller greeted live in under a second, with a live ETA texted before they hang up.
See how →Illustrative outcomes based on typical results. Every business is different, so your numbers will vary.
Common questions
What is an after-hours dispatch service?
It answers your calls once the office is closed and gets the urgent ones to a technician right away, rather than just taking a message. Ansio does this with AI: it answers overnight and weekend calls, detects emergencies from how the caller describes the problem, and sends those jobs to your on-call technician by text and phone.
How is this different from an answering service that takes a message?
A message-taking service writes down the call and leaves you to read it later, which is too slow for a burst pipe at 2 AM. Ansio dispatches: it takes the address and the problem, sends the job to your on-call technician, and escalates until a person confirms they have it, all while the caller is reassured on the line.
What if the on-call technician does not answer?
Ansio keeps going. It retries the same technician by call and text, then works down the on-call list you set, until someone picks up and confirms the job. The emergency does not sit in voicemail until morning.
How does it know which calls are emergencies?
You define what counts as urgent for your trade, such as flooding, no heat, a gas smell, a lockout, or a backed-up main. Ansio recognizes those situations from how the caller describes the problem and switches into emergency dispatch for that call. Routine calls are logged or booked instead.
Which businesses is it for?
Trades and field-service businesses that get after-hours emergency calls: plumbing, HVAC, electrical, locksmith, garage-door, pest-control, towing, and restoration. If an urgent job can come in after you close, Ansio can answer it and dispatch it.
How quickly can I go live, and what does it cost?
You set your on-call list and emergency rules, then forward your existing number to Ansio when you close, and you are live the same day. There is no new hardware and no contract, and you pay one flat monthly price starting at $39/month with call minutes included.
More for your industry
Keep exploring
Guides
The questions every owner asks first
Fair concerns about handing your calls to an AI helper. Here are the straight answers.
Will my customers know they are talking to a computer?
Most do not, and you can hear it before you trust it. Edward calls you back in seconds, so tell him a pipe burst and listen to how he handles it. He answers in a natural voice, speaks 30+ languages, and when a job needs you, he texts you the details instead of fumbling it.
What if it cannot handle an emergency call the right way?
Ansio listens for the urgent ones, books the routine work onto your calendar, and for a true emergency it texts your on-call tech the details with a live ETA, retrying until someone answers. Every call is recorded and transcribed, so nothing about that 2am call is a mystery in the morning.
Am I locked in, and how hard is it to set up?
No contract, ever. Flat pricing from about $39 a month with call minutes included, cancel anytime in one click. Forward your number between jobs in the morning and you are live by the afternoon, no hardware, no IT. Try it free for 3 days on your real line first.
Send the real emergency to a tech, not to voicemail
Forward your number when you close. Ansio answers every overnight call, detects the true emergencies, and dispatches your on-call technician until someone confirms. One clear monthly plan, cancel anytime, live the same day.