Dispatch answering that sorts every call.
A dispatch answering service answers every call, sorts the panic from the price check, and sends the urgent jobs straight to your on-call tech. Ansio books the routine work onto your calendar, escalates real emergencies by call and text until a human takes them, and texts the caller a live ETA. Calm phones, busy trucks, flat monthly price.
No contract, no asterisk · 3 days free on your real line · Live the same day
Do not take our word for it
Hear Edward answer a real call
Edward is our own front desk, not a recording. He calls you back in seconds, or dial him at (647) 424-1001. Ask him anything a customer would.
SOC 2, HIPAA, GDPR, PIPEDA and CCPA aligned
What the dispatch answering service does on every call
Answers every call 24/7
Ansio picks up in a natural voice on nights, weekends, and holidays, with no voicemail, no hold queue, and no busy signal.
Triages urgency on the call
It listens for emergency words like flooding, no heat, sparking, gas, or lockout and sorts each call into urgent or routine while the caller is still on the line.
Dispatches to your on-call tech
When a call is urgent, Ansio reaches your on-call technician by SMS and phone and keeps escalating until someone answers, so a real emergency never sits in a queue.
Books or logs routine calls
Non-urgent callers get booked on your Google, Outlook, or Square calendar or logged for the next business day, so the morning starts with a clear list.
Sends SMS confirmations and reminders
Callers get a text with the details, and Ansio runs automated call and SMS reminders before each appointment to reduce no-shows.
Logs every call with the record
Each call lands in your dashboard with a full transcript, recording, and analytics, so you can see what was said and who it went to.
How dispatch answering works
Set your on-call rules
Tell Ansio who is on call, what counts as an emergency, and how to escalate. Connect your Google, Outlook, or Square calendar so routine calls can be booked.
Forward your number
Point your existing business line to Ansio. No new hardware, no number change, and no contract. Most teams are live the same day.
Ansio answers, triages, and dispatches
It answers every call, decides if it is urgent, sends emergencies to your on-call tech until someone answers, and books or logs the rest. Every call lands in your dashboard.
More than an answering service, a missed call, or a voicemail nobody hears
How Ansio compares to the common alternatives. Varies means some providers offer it, often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 30+ languages, switching mid-call (English ↔ French) | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days: account + scripting | Instant, but the caller is lost |
The deal, in plain words
No contracts. Ever.
The only contract worth signing is a job you quoted. Ours doesn't exist. Stay while it books work. Leave any month, one click, no phone call.
Free for 3 days.
You're under a sink when the phone rings. For three days, Edward grabs it: caller helped, job booked, address texted to you. If it doesn't pay for itself, walk away.
Live the same day.
Sign up between jobs in the morning. By the afternoon, the calls you miss with both hands on a wrench get answered and booked. You don't lift a finger. Fitting.
Edward calls you back in seconds. Tell him a pipe burst. He won't flinch.
What businesses like yours see when every call gets answered
Trades that capture the night and weekend emergencies others send to voicemail.
See how →Up to 0×more jobs bookedCallers get a real answer at 2am, and the job lands on your schedule by morning.
See how →0missed emergenciesUrgent calls get triaged and dispatched to your on-call tech, retried until someone answers.
See how →<0sto pick upEvery caller greeted live in under a second, with a live ETA texted before they hang up.
See how →Illustrative outcomes based on typical results. Every business is different, so your numbers will vary.
Dispatch answering service questions
What is a dispatch answering service?
A dispatch answering service answers your incoming calls, decides how urgent each one is, and routes the urgent ones to the on-call person right away. Ansio does this with AI, 24/7: it answers every call, triages for emergencies, and dispatches urgent jobs to your on-call technician by SMS and phone while booking or logging routine calls.
How does Ansio decide which calls are urgent?
Ansio listens for emergency words you define, such as flooding, no heat, sparking, gas, or lockout, and checks each call against the rules you set. Urgent calls go to your on-call tech; everything else is booked or logged. You decide what counts as an emergency.
How does it reach my on-call technician?
When a call is urgent, Ansio sends an SMS and places a call to your on-call technician, then keeps escalating until someone answers. You set who is on call and the order to try, so an emergency at 2 a.m. reaches a real person instead of a queue.
How is this different from a regular answering service?
A regular answering service mostly takes a message and passes it along. A dispatch answering service acts on the call: Ansio triages urgency, sends emergencies to your on-call tech until someone answers, books routine appointments on your calendar, and logs every call with a transcript and recording.
How much does it cost, and how fast can I go live?
Ansio is one flat monthly plan starting at $39/month with call minutes included, so you always know what you are paying. Most teams are live the same day: you set your on-call rules, connect your calendar, and forward your existing number, with no new hardware and no contract.
Which trades and businesses is it for?
It fits field-service and trades teams that run an on-call line, such as HVAC, plumbing, electrical, locksmith, garage-door, pest-control, towing, and restoration, plus appointment-based offices that need emergency triage after hours. Ansio also speaks 30+ languages and switches mid-call when a caller does.
The questions every owner asks first
Fair concerns about handing your calls to an AI helper. Here are the straight answers.
Will my customers know they are talking to a computer?
Most do not, and you can hear it before you trust it. Edward calls you back in seconds, so tell him a pipe burst and listen to how he handles it. He answers in a natural voice, speaks 30+ languages, and when a job needs you, he texts you the details instead of fumbling it.
What if it cannot handle an emergency call the right way?
Ansio listens for the urgent ones, books the routine work onto your calendar, and for a true emergency it texts your on-call tech the details with a live ETA, retrying until someone answers. Every call is recorded and transcribed, so nothing about that 2am call is a mystery in the morning.
Am I locked in, and how hard is it to set up?
No contract, ever. Flat pricing from about $39 a month with call minutes included, cancel anytime in one click. Forward your number between jobs in the morning and you are live by the afternoon, no hardware, no IT. Try it free for 3 days on your real line first.
Answer, triage, and dispatch every urgent call
Forward your number and Ansio answers 24/7, triages urgency, and sends emergencies to your on-call tech until someone answers. Routine calls get booked or logged. Live the same day, flat monthly price, no contract.