Emergency dispatch that reaches your crew.
An emergency dispatch service turns a panicked 2 a.m. call into a tech already on the way. Emergencies do not fill out your web form, they call, so Ansio answers in seconds, takes the details, and chases your on-call team by call and text until someone confirms they have it. The customer gets a live ETA while your truck is still warming up.
No contract, no asterisk · 3 days free on your real line · Live the same day
Do not take our word for it
Hear Edward answer a real call
Edward is our own front desk, not a recording. He calls you back in seconds, or dial him at (647) 424-1001. Ask him anything a customer would.
SOC 2, HIPAA, GDPR, PIPEDA and CCPA aligned
How dispatch handles an urgent call
Flags the emergency from the call
Ansio listens for the words that signal urgency, such as burst pipe, no heat, gas smell, sparks, or locked out, and flags the call the moment it hears them. It does not wait for the caller to ask for a manager.
Reaches your on-call staff
Once a call is flagged, Ansio contacts the person on call by phone and SMS with the caller's name, number, and the problem. They can act without calling back for details.
Escalates down your list
If the first person does not answer or confirm, Ansio moves to the next name and keeps going. A missed phone on one contact does not stop the dispatch.
Follows your on-call rota
You set the order of contacts, the hours each person covers, and what counts as urgent, so dispatch matches your schedule rather than a fixed default.
Books the non-urgent calls
Calls that are not emergencies are handled normally. Ansio books or reschedules on your Google, Outlook, or Square calendar and texts the caller a confirmation.
Logs every call and attempt
Each emergency and each dispatch attempt is recorded in your dashboard with a transcript, recording, and timeline, so you can see who was reached and when.
How to set up emergency dispatch
Set your on-call list and rules
List who is on call, in what order, and for which hours. Tell Ansio which words or situations count as an emergency for your business.
Forward your number
Point your existing business line to Ansio. You keep your number, with no new hardware and no contract.
Ansio answers and dispatches
It answers every call, flags the urgent ones, calls and texts your on-call staff, and keeps escalating down the list until someone confirms they have the job.
More than an answering service, a missed call, or a voicemail nobody hears
How Ansio compares to the common alternatives. Varies means some providers offer it, often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 30+ languages, switching mid-call (English ↔ French) | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days: account + scripting | Instant, but the caller is lost |
The deal, in plain words
No contracts. Ever.
The only contract worth signing is a job you quoted. Ours doesn't exist. Stay while it books work. Leave any month, one click, no phone call.
Free for 3 days.
You're under a sink when the phone rings. For three days, Edward grabs it: caller helped, job booked, address texted to you. If it doesn't pay for itself, walk away.
Live the same day.
Sign up between jobs in the morning. By the afternoon, the calls you miss with both hands on a wrench get answered and booked. You don't lift a finger. Fitting.
Edward calls you back in seconds. Tell him a pipe burst. He won't flinch.
What businesses like yours see when every call gets answered
Trades that capture the night and weekend emergencies others send to voicemail.
See how →Up to 0×more jobs bookedCallers get a real answer at 2am, and the job lands on your schedule by morning.
See how →0missed emergenciesUrgent calls get triaged and dispatched to your on-call tech, retried until someone answers.
See how →<0sto pick upEvery caller greeted live in under a second, with a live ETA texted before they hang up.
See how →Illustrative outcomes based on typical results. Every business is different, so your numbers will vary.
Common questions
What is an emergency dispatch service?
An emergency dispatch service answers urgent calls and gets the right person moving instead of leaving the caller in voicemail. Ansio does this with AI: it answers calls around the clock, picks up emergencies from what the caller says, and reaches your on-call staff by call and SMS, escalating down your list until someone confirms they have the job.
How does Ansio know a call is an emergency?
Ansio listens for the words that signal urgency, such as burst pipe, no heat, gas smell, sparks, or locked out, and flags the call the moment it hears them. You define what counts as an emergency for your business, so the rules match your work.
What happens if the first on-call person does not answer?
Ansio moves to the next person on your list, by both call and SMS, until someone confirms they have the job. A missed phone on one contact does not stop the dispatch; the escalation continues on its own.
Can I control who is on call and when?
Yes. You set the order of contacts, the hours each person covers, and what counts as urgent. Ansio dispatches according to your rota rather than a fixed default, and you can update the list whenever your schedule changes.
What happens to calls that are not emergencies?
They are handled normally. Ansio books or reschedules the appointment on your Google, Outlook, or Square calendar, texts the caller a confirmation, and logs the call. Only the calls you have defined as urgent trigger dispatch and escalation.
How quickly can I go live, and what does it cost?
Most businesses are live the same day. You set your on-call list and rules and forward your existing number to Ansio. There is no new hardware and no contract, and you pay a flat monthly price starting at $39/month with call minutes included, so a busy night costs the same as a quiet one.
More for your industry
Keep exploring
Guides
The questions every owner asks first
Fair concerns about handing your calls to an AI helper. Here are the straight answers.
Will my customers know they are talking to a computer?
Most do not, and you can hear it before you trust it. Edward calls you back in seconds, so tell him a pipe burst and listen to how he handles it. He answers in a natural voice, speaks 30+ languages, and when a job needs you, he texts you the details instead of fumbling it.
What if it cannot handle an emergency call the right way?
Ansio listens for the urgent ones, books the routine work onto your calendar, and for a true emergency it texts your on-call tech the details with a live ETA, retrying until someone answers. Every call is recorded and transcribed, so nothing about that 2am call is a mystery in the morning.
Am I locked in, and how hard is it to set up?
No contract, ever. Flat pricing from about $39 a month with call minutes included, cancel anytime in one click. Forward your number between jobs in the morning and you are live by the afternoon, no hardware, no IT. Try it free for 3 days on your real line first.
Get every emergency to someone who answers
Set your on-call list and forward your number. Ansio answers every call, flags the urgent ones, and reaches your staff until a human takes the job, then texts the caller a live ETA. Flat monthly price, no contract, live the same day.