HVAC dispatch, day or night.
An HVAC dispatch service answers every call 24/7, spots a no-heat or no-AC emergency, and routes it to your on-call technician until a human says they are rolling. Ansio books the routine tune-ups on your calendar and texts the customer a live ETA so nobody sits in the cold wondering. Flat monthly price, minutes included.
No contract, no asterisk · 3 days free on your real line · Live the same day
Do not take our word for it
Hear Edward answer a real call
Edward is our own front desk, not a recording. He calls you back in seconds, or dial him at (647) 424-1001. Ask him anything a customer would.
SOC 2, HIPAA, GDPR, PIPEDA and CCPA aligned
What Ansio does on every HVAC call
Flags the emergency by what the caller says
Ansio listens for the phrases you choose, like no heat, no cooling, frozen pipes, or gas smell, and marks the call urgent instead of treating every call the same.
Routes urgent jobs to your on-call tech
Calls you've defined as emergencies go to whoever is on call under your rules, so the right person hears about the breakdown first.
Escalates until someone answers
If the first on-call tech doesn't pick up, Ansio works down your list by text and call until a person answers.
Books routine jobs on your calendar
Non-urgent service calls are booked, rescheduled, or cancelled on your Google, Outlook, or Square calendar in real time during the call.
Texts the customer a confirmation
Every booked job and dispatched emergency sends the customer an SMS with the details, so the next step is in writing on both sides.
Logs every call with a transcript
Each call is saved to your dashboard with a recording, transcript, and analytics, so you can see who called, what they needed, and how it was handled.
How your HVAC dispatch goes live
Set your dispatch rules
Tell Ansio which keywords count as an emergency, who is on call, and the order to escalate through. Connect your Google, Outlook, or Square calendar for routine bookings.
Forward your number
Keep your existing business line and forward it to Ansio, either all calls or just after-hours and overflow. No new hardware and no contract.
Ansio answers and dispatches
It answers every call, books routine service jobs, and routes no-heat and no-AC emergencies to your on-call tech, escalating until someone answers.
More than an answering service, a missed call, or a voicemail nobody hears
How Ansio compares to the common alternatives. Varies means some providers offer it, often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 30+ languages, switching mid-call (English ↔ French) | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days: account + scripting | Instant, but the caller is lost |
The deal, in plain words
No contracts. Ever.
The only contract worth signing is a job you quoted. Ours doesn't exist. Stay while it books work. Leave any month, one click, no phone call.
Free for 3 days.
You're under a sink when the phone rings. For three days, Edward grabs it: caller helped, job booked, address texted to you. If it doesn't pay for itself, walk away.
Live the same day.
Sign up between jobs in the morning. By the afternoon, the calls you miss with both hands on a wrench get answered and booked. You don't lift a finger. Fitting.
Edward calls you back in seconds. Tell him a pipe burst. He won't flinch.
What businesses like yours see when every call gets answered
Trades that capture the night and weekend emergencies others send to voicemail.
See how →Up to 0×more jobs bookedCallers get a real answer at 2am, and the job lands on your schedule by morning.
See how →0missed emergenciesUrgent calls get triaged and dispatched to your on-call tech, retried until someone answers.
See how →<0sto pick upEvery caller greeted live in under a second, with a live ETA texted before they hang up.
See how →Illustrative outcomes based on typical results. Every business is different, so your numbers will vary.
HVAC dispatch service FAQ
What is an HVAC dispatch service?
An HVAC dispatch service answers calls for a heating and cooling company and gets urgent jobs to the right technician. Ansio does it with AI: it answers every call 24/7, flags no-heat and no-AC emergencies from what the caller says, and routes them to your on-call tech, while booking routine service calls on your calendar.
How does Ansio decide which calls are emergencies?
You set the rules. Ansio listens for the keywords you choose, such as no heat, no cooling, frozen pipes, or gas smell, and marks those calls urgent. Everything else gets booked as a routine request.
What happens if my on-call tech doesn't answer?
Ansio keeps going. If the first on-call technician doesn't pick up, it works down the list you set by text and call until a person answers, so an after-hours breakdown isn't left in voicemail until morning.
Does it also book routine service calls?
Yes. Non-urgent jobs are booked, rescheduled, or cancelled directly on your Google, Outlook, or Square calendar during the call, and the customer gets an SMS confirmation. Only the calls you define as emergencies are dispatched to the on-call tech.
How fast can it be set up, and what does it cost?
Ansio is usually live the same day. You set your dispatch rules, connect your calendar, and forward your existing business number, with no new hardware and no contract. It's one flat monthly plan starting at $39/month with call minutes included, so you always know what you are paying.
Does it handle peak-season call volume and other languages?
Yes. Ansio answers every call at once, so during a heat wave or cold snap no caller hits a busy signal or voicemail. It speaks 30+ languages and can switch mid-call to match the caller.
More for your industry
Keep exploring
Guides
The questions every owner asks first
Fair concerns about handing your calls to an AI helper. Here are the straight answers.
Will my customers know they are talking to a computer?
Most do not, and you can hear it before you trust it. Edward calls you back in seconds, so tell him a pipe burst and listen to how he handles it. He answers in a natural voice, speaks 30+ languages, and when a job needs you, he texts you the details instead of fumbling it.
What if it cannot handle an emergency call the right way?
Ansio listens for the urgent ones, books the routine work onto your calendar, and for a true emergency it texts your on-call tech the details with a live ETA, retrying until someone answers. Every call is recorded and transcribed, so nothing about that 2am call is a mystery in the morning.
Am I locked in, and how hard is it to set up?
No contract, ever. Flat pricing from about $39 a month with call minutes included, cancel anytime in one click. Forward your number between jobs in the morning and you are live by the afternoon, no hardware, no IT. Try it free for 3 days on your real line first.
Dispatch every no-heat call, day and night
Set your on-call list and forward your number. Ansio flags the emergencies, escalates by call and text until someone answers, and books the rest onto Google or Outlook. Go live the same day, flat monthly billing, cancel anytime.