Restoration calls answered, crews dispatched 24/7.
A water damage restoration answering service answers the flood, fire, and mold calls that will not wait for business hours. Ansio is a 24/7 AI restoration answering service that picks up at 3 a.m., captures the address, reads the emergency, and gets your on-call crew moving before the basement becomes a pool. Forward your number and you can be live the same day.
No contract, no asterisk · 3 days free on your real line · Live the same day
Do not take our word for it
Hear Edward answer a real call
Edward is our own front desk, not a recording. He calls you back in seconds, or dial him at (647) 424-1001. Ask him anything a customer would.
SOC 2, HIPAA, GDPR, PIPEDA and CCPA aligned
What Ansio does on every restoration call
Answers every call 24/7
Water and fire damage do not wait for business hours. Ansio picks up nights, weekends, and holidays, with no voicemail and no hold queue.
Reads the emergency
Ansio listens for flood, fire, smoke, sewage, and mold, and works out whether a call is an active emergency or a routine question, so each is handled accordingly.
Dispatches your on-call technician
For urgent jobs, Ansio texts and calls your on-call technician and keeps escalating until someone answers, so the call does not sit unhandled.
Captures address and damage type
Ansio takes the property address and what is happening, then books non-urgent assessments on your Google, Outlook, or Square calendar with those details attached.
Texts a confirmation
Before the caller hangs up, Ansio sends an SMS with the next step or a booked time window, so both sides have the details in writing.
Logs every call
Each call lands in your dashboard with a full transcript and recording, so you can see what was reported and what was promised.
How your restoration answering service goes live
Forward your number
Point your existing restoration line to Ansio. Send every call, or just after-hours and overflow. No new hardware, no new number, no contract.
Ansio answers and dispatches
It answers 24/7, reads flood, fire, and mold emergencies, dispatches your on-call technician, and books non-urgent assessments on your calendar with the address attached.
You get the record
Every call shows up in your dashboard with a transcript, a recording, the booked job on your calendar, and the SMS confirmation sent to the caller.
More than an answering service, a missed call, or a voicemail nobody hears
How Ansio compares to the common alternatives. Varies means some providers offer it, often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 30+ languages, switching mid-call (English ↔ French) | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days: account + scripting | Instant, but the caller is lost |
The deal, in plain words
No contracts. Ever.
The only contract worth signing is a job you quoted. Ours doesn't exist. Stay while it books work. Leave any month, one click, no phone call.
Free for 3 days.
You're under a sink when the phone rings. For three days, Edward grabs it: caller helped, job booked, address texted to you. If it doesn't pay for itself, walk away.
Live the same day.
Sign up between jobs in the morning. By the afternoon, the calls you miss with both hands on a wrench get answered and booked. You don't lift a finger. Fitting.
Edward calls you back in seconds. Tell him a pipe burst. He won't flinch.
What businesses like yours see when every call gets answered
Trades that capture the night and weekend emergencies others send to voicemail.
See how →Up to 0×more jobs bookedCallers get a real answer at 2am, and the job lands on your schedule by morning.
See how →0missed emergenciesUrgent calls get triaged and dispatched to your on-call tech, retried until someone answers.
See how →<0sto pick upEvery caller greeted live in under a second, with a live ETA texted before they hang up.
See how →Illustrative outcomes based on typical results. Every business is different, so your numbers will vary.
Restoration answering service FAQs
What is a restoration answering service?
A restoration answering service answers calls for water-damage, fire, and mold companies so no emergency job is missed. Ansio does this with AI: it answers 24/7, reads the emergency from what the caller says, dispatches urgent jobs to your on-call technician, and books non-urgent assessments on your calendar.
How does it handle a flooded-basement call at 2am?
Ansio answers live, asks what is happening, and recognizes an active flood as an emergency. It texts and calls your on-call technician and keeps escalating until someone answers, so the homeowner is not left at voicemail.
Does it dispatch fire and mold jobs too?
Yes. Ansio listens for fire, smoke, sewage, and mold as well as water, and treats each as urgent by the rules you set. Urgent jobs go to your on-call technician; routine questions and assessments get booked on your calendar.
Is this a live operator or an AI answering service?
Ansio is an AI answering service, not a call center staffed by human operators. It answers each call itself in a natural voice, dispatches emergencies to your on-call technician, and books jobs on your calendar by your rules.
Will it book assessments onto my calendar?
Yes. Ansio books, reschedules, and cancels assessments on your Google, Outlook, or Square calendar during the call, with the property address and type of damage attached.
How much does it cost and how fast can I get set up?
Ansio is one flat monthly plan, from about $39 a month with call minutes included, so a busy night of flood calls costs the same as a quiet one. You go live the same day by forwarding your existing number, with no new hardware and no contract. The 3-day free trial runs on your real line and asks for a card to start.
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Guides
The questions every owner asks first
Fair concerns about handing your calls to an AI helper. Here are the straight answers.
Will my customers know they are talking to a computer?
Most do not, and you can hear it before you trust it. Edward calls you back in seconds, so tell him a pipe burst and listen to how he handles it. He answers in a natural voice, speaks 30+ languages, and when a job needs you, he texts you the details instead of fumbling it.
What if it cannot handle an emergency call the right way?
Ansio listens for the urgent ones, books the routine work onto your calendar, and for a true emergency it texts your on-call tech the details with a live ETA, retrying until someone answers. Every call is recorded and transcribed, so nothing about that 2am call is a mystery in the morning.
Am I locked in, and how hard is it to set up?
No contract, ever. Flat pricing from about $39 a month with call minutes included, cancel anytime in one click. Forward your number between jobs in the morning and you are live by the afternoon, no hardware, no IT. Try it free for 3 days on your real line first.
Stop sending flood and fire calls to voicemail
Ansio answers every restoration call 24/7, reads the emergency, and dispatches your on-call technician, escalating until someone picks up. Forward your number for same-day setup. Flat monthly price, cancel anytime, no contracts.